June 23, 2024

Bite-sized Tech Troubles at Fast Food Giants

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Watchdog assessing McDonald’s and Greggs IT failures

Watchdog assessing McDonald’s and Greggs IT failures

McDonald’s and Greggs have been experiencing IT failures recently, causing disruptions in their operations. The UK’s data watchdog, the Information Commissioner’s Office (ICO), is now assessing these incidents to determine if any data breaches have occurred.

The fast food giant McDonald’s faced a series of technical issues which led to its app crashing, leaving customers unable to place orders or redeem discounts. Similarly, Greggs also encountered IT problems, resulting in stores being unable to process card payments.

The ICO stated that they are looking into whether any personal data may have been compromised as a result of these IT failures. Both McDonald’s and Greggs have assured customers that they are investigating the root cause of the issues and working to prevent future disruptions.

It is crucial for companies to have reliable IT systems in place to protect customer data and ensure smooth operations. The ICO’s investigation will shed light on the extent of the impact of these IT failures and hold the companies accountable for any breaches that may have occurred.